ProWMS
Enterprise Warehouse Operating System for High-Growth Brands
A six-layer warehouse operating system that transforms warehouse chaos into predictable, auditable, and scalable operations - from gate entry to last-mile handoff.
Enterprise-Grade Operating System
Six integrated layers replacing fragmented point solutions
Financial-Grade Inventory
Audit trails, cycle count CT, and real-time state management
Omnichannel Fulfillment
B2B, B2C, D2C, quick commerce from a single pool
Control Tower Native
SLA monitoring, anomaly detection, and dashboards built in
The Problem
Why Warehouses Break
Most warehouse systems are built for static environments. When brands scale, cracks appear fast.
Picking Inefficiencies
Manual pick paths, single-strategy picking, and no picklist optimization lead to bottlenecks during peak hours.
Inventory Mismatches
Without scan-based operations and real-time tracking, physical stock diverges from system records within days.
SLA Failures
No transaction-level SLA tracking means missed cutoffs go undetected until customers complain.
Governance Gaps
Bulk edits without approvals, missing audit trails, and no role-based access create compliance risks.
Architecture
Six-Layer Warehouse Operating System
Every layer is purpose-built, yet they work together as one integrated system.
1Inbound Control
2Inventory Governance
3Order Allocation
4Fulfillment Execution
5Returns Processing
6Operational Intelligence
Fulfillment
Precision Pick-Pack Engine
Multiple Strategies, One System
ProWMS supports every major picking strategy and lets you assign different strategies to different channels, order types, or warehouse zones. Pick path optimization ensures pickers follow the shortest route, while picklist hopping lets operators move seamlessly between lists during downtime.
Combined with pigeon hole sorting and dynamic bin hopping, the system ensures every order is picked, packed, and manifested with maximum efficiency.
Wave Picking
Group orders by cutoff time, channel, or priority for batch release.
Batch Picking
Consolidate multiple orders into single pick runs for high-volume SKUs.
SKU-Wise Picking
Pick by SKU across orders to minimize aisle traversal.
Multi-Picklist
Split large orders across pickers or merge small orders together.
Pick Path Optimization
Shortest-route algorithms reduce picker travel time per order.
Picklist Hopping
Dynamically reassign idle pickers to pending picklists in real time.
Inventory
Financial-Grade Inventory Governance
Every unit tracked, every movement audited, every discrepancy surfaced in real time.
Governance Controls
Complete visibility and auditability for every inventory movement.
- Real-time inventory state across bins and zones
- Full audit trail on every create, update, and delete
- FIFO/FEFO shelf life management
- Good/damaged segregation at receipt
Cycle Count Control Tower
Automated, scheduled, and scan-based cycle counting with live discrepancy tracking.
- Bin-level and SKU-level cycle counts
- Scheduled and ad-hoc count triggers
- Auto-adjustment with approval workflows
- Discrepancy dashboards and alerts
Wall-to-Wall Stock Audit
Full warehouse reconciliation with zone-wise lockdown and systematic verification.
- Zone-by-zone sequential scanning
- Automated variance reports
- Integration with finance systems
- Historical audit comparison
Allocation
Omnichannel Order Allocation
One inventory pool. Every channel. Intelligent prioritization.
B2C Marketplaces
Amazon, Flipkart, Myntra, Ajio
D2C Webstores
Shopify, Magento, WooCommerce
Quick Commerce
Blinkit, Zepto, Swiggy Instamart
General & Modern Trade
Retail chains, GT distribution
B2B Orders
Bulk, conditional, marketplace B2B
Packaging
Packaging Material Management (PMM)
Right Box. Every Time.
The PMM module ensures every order ships in the optimal packaging, reducing volumetric weight charges and damage rates while maintaining brand standards.
- ✓Auto-suggestion of optimal box size based on order dimensions
- ✓Dimensions captured and printed on shipping labels
- ✓Packaging material inventory tracking with low-stock alerts
- ✓Channel-specific packaging rules and branding compliance
- ✓Cost tracking per packaging type and channel
- ✓Integration with PMM inventory for real-time availability
Returns
Returns Processing & Claims Management
Every Return Tracked. Every Claim Documented.
ProWMS brings governance to the most chaotic warehouse process - returns. From the moment a return AWB enters the gate to final disposition, every step is scanned, filmed, and auditable.
- ✓AWB Gate Entry - catch missing returns at arrival
- ✓CCTV Integration - auto-recorded inspection videos
- ✓SPF Claims - video-backed marketplace dispute filing
- ✓USN Validation - unique serial number verification
- ✓Partial Returns - handle split returns per order
- ✓Approval Workflows - multi-level return acceptance
SLA
SLA Management for Every Transaction
ProWMS assigns and monitors SLAs across all warehouse transaction types - not just orders.
| Transaction Type | SLA Tracked | Alerts | Escalation |
|---|---|---|---|
| B2C Orders | Cutoff to dispatch | ✓ | ✓ |
| B2B Orders | PO receipt to dispatch | ✓ | ✓ |
| Putaway | GRN to bin placement | ✓ | ✓ |
| Returns Processing | Gate entry to disposition | ✓ | ✓ |
| VAS | Request to completion | ✓ | ✓ |
| Cycle Count | Schedule to reconciliation | ✓ | ✓ |
| Gate Entry | Arrival to system entry | ✓ | ✓ |
Holiday Configuration
Configure warehouse holidays and non-working days. SLA clocks automatically adjust.
Staggered Completion
Track partial fulfillment progress so SLAs reflect actual completion, not just dispatch.
Control Tower Monitoring
Real-time SLA dashboards with breach predictions, anomaly flags, and auto-escalation.
Quick Commerce
Dark Store WMS
Purpose-built workflows for quick commerce fulfillment - where every minute counts.
Dark Store Operations
Optimized inbound, storage, and picking workflows designed for sub-30-minute delivery SLAs with compact footprints.
Automated Replenishment
Trigger-based restocking from mother warehouse to dark stores based on consumption velocity and minimum stock levels.
Inventory Recall
Pull back slow-moving or expiring inventory from dark stores to mother warehouses before write-off.
Governance
Enterprise Governance & Compliance
Built-in controls that satisfy compliance, audit, and enterprise security requirements.
Role-Based Access
Granular permissions down to sub-menu level. Every user sees only what they need.
Approval Workflows
Multi-level approvals for returns, stock adjustments, bulk edits, and critical operations.
Audit Trails
Complete log of every create, update, and delete with user, timestamp, and before/after values.
Restricted Bulk Edits
Bulk operations require explicit approval. No unauthorized mass changes to inventory or orders.
CCTV & Surveillance
Native camera integration for packing and returns with video linked to transaction IDs.
Compliance Ready
Supports GST, e-way bill, and marketplace-specific compliance requirements out of the box.
Integrations
Integration Ecosystem
Pre-built connectors and open APIs to plug into your existing technology stack.
Industries
Industries We Serve
Fashion & Apparel
USN + EAN workflows
Footwear
Size-matrix management
Electronics
Serial number tracking
Health & Beauty
Batch + expiry control
Food & Beverages
FEFO + cold chain
Furniture
Heavy/bulky workflows
Results
Business Outcomes
Measurable impact from day one. Here is what brands achieve with ProWMS.
Near-Perfect Inventory Accuracy
Scan-based operations and cycle count CT eliminate stock discrepancies.
Faster Fulfillment
Optimized picking, packing, and manifesting cut order processing time.
Improved Productivity
Pick path optimization and multi-picklist reduce per-order labor costs.
CFO-Level Visibility
Audit trails, SLA dashboards, and real-time inventory state for finance teams.
Trusted by 120+ Brands
See ProWMS in Action
Book a personalized walkthrough of the six-layer warehouse operating system and see how it fits your operations.
FAQ
Frequently Asked Questions
01What is ProWMS?
ProWMS is a six-layer warehouse operating system built for high-growth brands. It covers end-to-end warehouse operations from inbound gate entry to outbound manifesting, returns processing, and operational intelligence - all powered by a real-time Control Tower.
02What picking strategies does ProWMS support?
ProWMS supports wave picking, batch picking, SKU-wise picking, order-wise picking, and multi-picklist strategies. It also includes pick path optimization and picklist hopping to maximize warehouse floor productivity.
03How does ProWMS handle inventory governance?
ProWMS enforces financial-grade inventory governance through scan-based gate entry, full audit trails, cycle count Control Tower, wall-to-wall stock audits, FIFO/FEFO shelf life management, and real-time good/damaged segregation.
04Does ProWMS support quick commerce and dark stores?
Yes, ProWMS has a dedicated Dark Store WMS module designed for quick commerce platforms including Blinkit, Zepto, Swiggy Instamart, Amazon Tej, Flipkart Minutes, and Big Basket. It supports automated replenishment and inventory recall workflows.
05How does ProWMS handle returns?
ProWMS processes returns through AWB-level gate entry, CCTV-integrated inspection, SPF claims management, USN validation, partial return handling, and configurable approval workflows for complete returns governance.
06What SLA capabilities does ProWMS have?
ProWMS assigns and tracks SLAs for every transaction type - B2C orders, B2B orders, putaway, returns, VAS, cycle counts, and gate entries. It includes holiday configuration, staggered completion tracking, and Control Tower monitoring.
07What is the PMM module?
The Packaging Material Management (PMM) module provides auto-suggestion of optimal packaging materials, captures dimensions in labels, tracks packaging inventory levels, sends low-stock alerts, and supports channel-specific packaging rules.
08Does ProWMS have CCTV integration?
Yes, ProWMS natively integrates with tabletop cameras for packing and returns processing. Video is automatically sliced by Order ID or Return ID, enabling SPF claims, dispute resolution, and compliance documentation.
09What systems does ProWMS integrate with?
ProWMS integrates with SAP, Oracle, Unicommerce, Vinculum, and other ERPs and OMS platforms. It also connects to all major marketplaces, D2C platforms like Shopify, courier aggregators, and warehouse hardware like HHTs and printers.
10What industries does ProWMS support?
ProWMS serves fashion and apparel, footwear, electronics, health and beauty, food and beverages, furniture, and other industries requiring complex warehouse operations with high accuracy and SLA compliance.
Request a ProWMS Demo
Tell us about your warehouse operations and our team will schedule a personalized walkthrough of ProWMS.
Get in Touch
Fill in your details and our team will reach out shortly.