ProOMS
One Order Management System. Every Channel. Every Marketplace.
Unified order and inventory management across D2C webstores, 50+ marketplaces, and B2B channels - with intelligent routing, real-time sync, and automated fulfilment workflows from a single platform.
What ProOMS Does
Order Orchestration
Marketplace, webstore, and B2B orders flow into one system with unified status tracking.
Inventory Management
Real-time stock visibility across all channels, warehouses, and fulfilment nodes.
Intelligent Order Routing
Multi-FC routing based on inventory, proximity, SLA, capacity, and custom rules.
Bundle Management
Virtual and physical bundles. Auto-explode at warehouse, track components independently.
Returns & SPF Claims
Marketplace return tracking, disposition workflows, CCTV-linked SPF claim evidence.
B2B Workflows
Box-in-box-out, expiry/batch workflows, shelf-life-based dispatch, PO management.
Every D2C Platform. Plug-and-Play.
ProOMS connects natively with major webstore platforms. Orders, inventory, returns, and refunds sync automatically - no manual intervention.
Shopify
India's most popular D2C platform. Two-way order sync, inventory push, automated fulfilment updates, and refund triggers.
WooCommerce
WordPress-based webstores. REST API integration for orders, stock levels, product sync, and return initiation.
Magento
Enterprise-grade e-commerce. Full catalog sync, multi-store inventory management, and order routing.
Dukaan
India-first webstore builder. Order import, inventory sync, and delivery status push-back.
OpenCart
Open-source storefront. API-driven order pull, real-time inventory updates, and shipment tracking.
Custom Webstores
Any platform with API capability. Prozo's open API framework supports custom integrations in 15–30 days.
50+ Marketplace Integrations. Every Major Platform in India.
Plug-and-play marketplace connections with two-way sync for orders, inventory, returns, and dispatch updates. New connectors added regularly.
Already Using Another OMS? We Integrate, Not Replace.
Brands already on Unicommerce, Vinculum, or EasyEcom don't need to migrate. ProOMS layers on top - adding warehouse-level orchestration, multi-node inventory, and fulfilment intelligence without disrupting your existing order flow.
The Bridge Approach
Instead of forcing a migration, ProOMS connects to your existing OMS through bidirectional APIs. Your current workflows continue uninterrupted while ProOMS adds warehouse-level intelligence, multi-FC routing, and unified inventory management on top.
- No migration required
- Parallel operation during transition
- Data sync across both systems
- Gradual capability expansion
Unicommerce
Full bidirectional sync. Orders, inventory, and returns flow between ProOMS and Unicommerce in real time.
Vinculum
Parallel operation with shared inventory pool. Warehouse-level orchestration layered on top.
EasyEcom
API-based bridge for order sync, inventory push, and returns reconciliation.
Browntape
Data sync for orders and inventory with gradual capability migration path.
Orderhive
Order aggregation and inventory visibility bridge with zero downtime setup.
Eshopbox
Fulfilment-level integration for multi-node inventory and dispatch coordination.
Enterprise ERP Integrations
ProOMS connects with legacy and modern ERPs through multiple integration modes - API, FTP flat files, and custom connectors.
| ERP System | API Mode | FTP / Flat File | Custom Connector | Typical Timeline |
|---|---|---|---|---|
| SAP | 30–45 days | |||
| Oracle | 30–45 days | |||
| Microsoft Dynamics | — | 20–30 days | ||
| Tally | — | 15–20 days | ||
| Zoho | — | 15–20 days | ||
| Busy | — | 15–20 days |
Intelligent Order Routing Across Multiple Fulfilment Centres
Every incoming order is evaluated against configurable rules in real time. ProOMS considers stock availability, warehouse proximity, SLA requirements, and capacity before assigning the optimal fulfilment centre - automatically.
Split shipments are minimised, delivery speed is maximised, and cost is optimised across your entire fulfilment network.
Inventory Availability
Route to FCs with confirmed stock for all order line items. Avoid split shipments where possible.
Geographic Proximity
Minimise delivery distance and cost by routing to the nearest FC with available inventory.
SLA Compliance
Prioritise FCs that can meet the promised delivery date based on cutoff times and carrier SLAs.
Capacity & Load Balancing
Distribute orders across FCs to prevent overload and ensure consistent throughput.
One Inventory Pool. Five Channels. Zero Overselling.
ProOMS maintains a single source of truth for inventory across D2C, marketplaces, B2B, quick commerce, and modern trade - with dynamic safety stock, channel priority, and offline bin management.
Trusted by 120+ Brands
Unify Your Order Management
Bring every channel, every marketplace, and every warehouse into a single platform. Get started with ProOMS today.
Get StartedFrequently Asked Questions
01What is ProOMS and how does it work?
ProOMS is Prozo's unified order management system that aggregates orders from 50+ marketplaces, D2C webstores, and B2B channels into a single platform. It provides real-time inventory visibility, intelligent order routing across multiple fulfilment centres, and automated workflows for returns, claims, and B2B dispatch - all from one dashboard.
02Which D2C webstore platforms does ProOMS integrate with?
ProOMS integrates natively with Shopify, WooCommerce, Magento, Dukaan, and OpenCart. For custom-built webstores, Prozo's open API framework enables full integration within 15–30 days. All integrations support two-way sync for orders, inventory, returns, and refund triggers.
03Which marketplaces does ProOMS support?
ProOMS supports 50+ marketplaces including Amazon, Flipkart, Myntra, Ajio, Meesho, JioMart, Nykaa, Snapdeal, Blinkit, Zepto, Swiggy Instamart, FirstCry, Pepperfry, Udaan, Amazon Business, and many more. New marketplace connectors are added regularly.
04Can ProOMS work alongside an existing OMS like Unicommerce or Vinculum?
Yes. ProOMS is designed to layer on top of existing OMS platforms like Unicommerce, Vinculum, EasyEcom, Browntape, Orderhive, and Eshopbox. There is no forced migration - both systems can operate in parallel, with ProOMS adding warehouse-level orchestration, multi-node inventory management, and fulfilment intelligence.
05How does ProOMS integrate with SAP and other ERPs?
ProOMS integrates with SAP through both API mode and FTP flat-file mode. It also connects with Oracle, Microsoft Dynamics, Tally, Zoho, and Busy through API, FTP, or custom connectors. A typical ERP integration takes 15–45 days depending on complexity.
06How does intelligent order routing work in ProOMS?
ProOMS evaluates every incoming order against four factors - inventory availability, geographic proximity to the delivery address, SLA compliance requirements, and warehouse capacity. Based on configurable rules and real-time data, orders are automatically routed to the optimal fulfilment centre for fastest, most cost-effective delivery.
07What is the common inventory pool and how does it prevent overselling?
The common inventory pool is a single source of truth for stock levels across all sales channels - D2C, marketplaces, B2B, quick commerce, and modern trade. Inventory changes are pushed in near real-time, and features like dynamic safety stock, channel priority rules, and offline bin management ensure no channel oversells.
08How does ProOMS handle returns and SPF claims?
ProOMS tracks returns from all marketplaces and courier partners, providing visibility into expected returns before they arrive at the warehouse. For SPF (Seller Protection Fund) claims, the system links CCTV footage and images from the returns processing workflow directly to the claim, making the evidence trail seamless.
09How fast is inventory sync across channels?
ProOMS provides near real-time inventory synchronisation. Any change in stock - whether from a sale, return, damage, or manual adjustment - is pushed to all connected channels immediately, minimising the risk of overselling or stock-outs.
10Can ProOMS support B2B and B2C workflows simultaneously?
Yes. ProOMS handles both B2C (marketplace and D2C orders) and B2B workflows (purchase orders, box-in-box-out, expiry and batch management, shelf-life-based dispatch) from the same system. This unified approach eliminates the need for separate systems for different sales channels.
Get in Touch
Tell us about your order management requirements and our team will design the right integration for you.
Get in Touch
Fill in your details and our team will reach out shortly.