Our Clients

Kunal Popat

Founder

R for Rabbit

We at R for Rabbit were managing our operations in-house when we chanced upon Prozo. The Prozo team moved very fast and was able to understand our pain-points, especially handling of our large & bulky products. They came up with a pan-India pay-per-use solution for all our warehousing & freight requirements which gave us the flexibility to expand our footprint to newer geographies.

Sourabh Jain

Director Supply Chain Management

Chai Point

We are impressed by how responsive Prozo’s team is to promptly respond to our queries and fulfill all urgent requests. With Prozo, we have been able to ensure best in class service to our stores and partners. They have a rigorous project management process, ensuring all SOPs are followed to the best-in-class SLAs.

Sachin Singhal

Co-founder & COO

EkAnek

Timely delivery within an aggressively competitive ETA in all parts of the country is a must in e-commerce today. Any drop in adherence leads to higher RTO, cancellation and drop in retention. For the supply chain team, it is imperative to work with a partner who is committed to these aggressive targets and agile and flexible to work together to create customer delight. We moved our supply chain from a traditional 3PL partner to Prozo in 2021 and are delighted to have made this choice early in our scale up journey. Prozo stands out in the market with their tech first approach and are committed bunch of folks who want to win in the market with all their clients.

Suhas Dsouza

Lead - Supply Chain

Traya

At Traya, every order requires a doctor’s prescription before it can be shipped, therefore making fast-fulfilment a unique problem. Keeping this in mind, we wanted a highly tech-enabled warehousing & fulfilment partner who could meet our warehousing needs and technology integration requirements. The Prozo team eagerly & systematically integrated with our CRM to ensure that orders and prescriptions are pulled real-time into Prozo OMS & WMS to fulfill the orders within strictly defined TATs.

Heena Pawar

Business Head

Powerlook

We started working with Prozo in 2022. Earlier, our supply chain was being managed in-house. With growing business and increasing supply chain complexity, we were looking for a trust-worthy warehousing partner which could take care of our D2C warehousing & fulfilment to begin with. Order fulfilment TATs are extremely critical for our customers and we wanted a strong partner who could handle D2C warehousing and tech-enable the warehousing & fulfilment part.

Amlan Mukherjee

Chief Supply Chain Officer

VAHDAM® India

We were looking for an on-demand warehousing partner when we came across Prozo. A clean & well-managed warehouse is very important for us since we are into food products. We found Prozo’s warehouses to be fully compliant when we visited them and were able to quickly close on pay-per-use commercials, keeping in view our flexible requirement of the space. Our onboarding was seamless and operations have been flawless. Even as an on-demand warehousing partner, Prozo manages our operations using their in-house WMS and therefore, we have a real-time view into our operational metrics. We look forward to growing our partnership with Prozo as and when the opportunity arises.

Neehar Modi

Co-Founder

Hyugalife

As a health & wellness focused platform, customer experience is of paramount importance for us at Hyugalife. We work with more than 300 brands and a large variety of SKUs. We were looking for a strong warehousing & fulfilment partner with capabilities that would allow us to be agile at our early stages and grow with us as we scale. For us - quality check, packaging and storage guidelines vary depending on the product category and are very important aspects of warehousing operations. Prozo carries deep capabilities in all our areas of importance.

Paras Anand, Director

Marketing & Sales

Sanspareils Greenlands (SG)

Prozo has been serving SG as our supply chain partner for the past 6 months. Prozo seamlessly provided tech integrations that helped us extend our B2C/D2C operations. They offer all the major marketplace connectivity at one place, we added Amazon, Flipkart, Ajio, Shopify, Woocomerce, Tatacliq, Myntra etc.. Prozo team is just a call away, on their feet to cater to our demands, be it order volumes or custom feature development. With Prozo, we have doubled our B2C and D2C order processing in a very short span of time. At SG, we are now planning to add Prozo in our B2B business as well and planning to integrate our ERP with Prozo’s tech in order to reduce manual-to-fro communication. Thanks Prozo, we look to continue this partnership and grow together!

Sai Gole

Co-Founder

Bharti Agri

Bharat Agri’s customer is the farmer, located in far-flung areas of the country. Therefore, we need a supply chain partner who is deeply committed to our mission to serve these farmers. Keeping in view the unique & challenging nature of our supply chain requirements, we wanted an end-to-end partner who could manage not only our warehousing as well as freight, but also someone who can integrate with our custom-made technology platform.

Dimple Kodwani

Manager - Forecast & Planning

LEAP

We were looking for a robust supply chain partner who was fully compliant,could manage operations end to end along with providing value added services like handling repairs of spare parts. Also, on-time order processing and adherence to TATs are very critical in our business and were an important decision making criteria for us.

Mukul Jain

CFO

WH Smith (Travel News Services India Pvt Ltd)

From a legacy 3PL company, we wanted to move to a tech enabled, agile supply chain partner and decided to partner with Prozo.

Seerat Gupta

Head of Operations

beatXP (Pristyn Care)

We entrusted Prozo with our B2B Warehousing operations for a specific region. Strong performance management along with seamless operations gave us the confidence to entrust them with our pan-India warehousing & freight requirements.

Dheeraj Madan

Associate Director, Supply Chain

Snapdeal

Snapdeal chose Prozo as its warehousing partner as a part of its RU (Regional Utilization) improvement program. During our evaluation process, we found Prozo’s capabilities to be best-in-class on all key aspects of the supply chain; be it quality of warehouses, warehousing infrastructure or warehousing operations. Their core focus on delivering better TATs compared to the industry was clear looking at how they serve their clients. The fact that they have a dedicated central operations team to onboard and stabilize their clients and their ability to track & measure real-time operations through command center and control tower was something that gave us a lot of confidence in their capabilities.

Mahesh Inder Singh

VP

Health Vertical Wolters Kluwer

Prozo has been serving as Omni-channel warehousing, technology, and distribution partner for Wolters Kluwer since last 1.5 Yrs+. Prozo has digitised our entire supply chain and delivered the impact that goes beyond cost-saving to revenues-growth and cash flow-optimization.

Mrs Divya

Promoters

Oswaal Books

Prozo helped us come closer to our customers by helping us deliver an aspirational TAT of 24-48 hours to the majority of our customer in southern India. Prozo team understand what is key to any client and goes beyond the call of duty to deliver what the client and client's customers desire

Dr. Lalit Singh

Managing Director

McgrawHill India

McGraw Hill has been using Prozo's on-demand warehousing & fulfilment services at Noida location since July, 2021. The onboarding process and overall project implementation was pretty smooth with full on-boarding taking less than 4 weeks. The Prozo team is professional and responsive and has helped us deliver seamless experience to our customers during this time.