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+91-9311847248| sales@prozo.com

How We Work

From onboarding to go-live in under 4 weeks. Prozo's proven implementation framework ensures a seamless transition with zero disruption to your operations.

Our Process

Our 4-Week Onboarding Framework

A structured, technology-driven approach that takes you from discovery to full-scale operations in record time.

1

Discovery & Scoping

Week 1

We study your current supply chain, volumes, SKU profiles, and pain points. A dedicated solutions architect maps your requirements.

2

Solution Design

Week 1-2

Custom warehousing layout, freight routing, tech integrations, and SLA framework designed for your business.

3

Technology Integration

Week 2-3

ProOMS, ProWMS, and ProShip configured and integrated with your ERP, marketplace channels, and Shopify/WooCommerce stores.

4

Warehouse Setup & Inwards

Week 3

Inventory received, barcoded, binned, and cycle-counted. Quality checks, storage mapping, and zone allocation completed.

5

Pilot & Go-Live

Week 3-4

Controlled pilot with live orders, real-time monitoring via Control Tower, and fine-tuning of pick-pack-ship workflows.

6

Steady State & Optimisation

Ongoing

Full-scale operations with continuous improvement. Monthly business reviews, PACE AI-driven courier allocation, and cost optimisation.

Prozo
Why Prozo

Why Brands Choose Prozo

Single Rate Card

One unified rate card for warehousing and freight across all locations pan-India.

Pay-Per-Use

No fixed costs. Scale up or down with flexible, usage-based pricing.

Full-Stack Technology

ProOMS + ProWMS + ProShip — an integrated tech stack built in-house.

50+ Fulfilment Centres

Pan-India network across 5 regions for 1-2 day delivery coverage.

Control Tower

24/7 real-time visibility with SLA governance, escalation management, and CCTV feeds.

Enterprise-Grade Ops

SOC 2 compliant, FSSAI licensed, temperature-controlled, and Grade-A facilities.

Frequently Asked Questions

How long does it take to onboard with Prozo?
Prozo's onboarding takes under 4 weeks from start to go-live. The structured framework includes discovery and scoping in week 1, solution design in weeks 1-2, technology integration in weeks 2-3, warehouse setup in week 3, and pilot go-live in weeks 3-4.
What is Prozo's onboarding process?
Prozo follows a 6-step onboarding framework: Discovery and Scoping, Solution Design, Technology Integration, Warehouse Setup and Inwards, Pilot and Go-Live, and Steady State Optimisation. A dedicated solutions architect manages the entire process to ensure seamless transition.
Does Prozo offer pay-per-use pricing?
Yes, Prozo offers a pay-per-use pricing model with no fixed costs. Brands can scale up or down with flexible, usage-based pricing, making it cost-effective for businesses of all sizes without requiring large upfront investments in warehousing or logistics infrastructure.
What technology integrations does Prozo support?
Prozo integrates with a wide range of platforms including ERPs (SAP, Oracle, Microsoft Dynamics), marketplace channels (Amazon, Flipkart, Myntra), OMS systems (UniCommerce, Vinculum, EasyEcom), and e-commerce platforms (Shopify, WooCommerce). Integration is typically completed in weeks 2-3 of onboarding.
How do I contact Prozo?
You can contact Prozo by phone at +91-9311847248, by email at sales@prozo.com, or through the contact form on the website. Prozo has corporate offices in Gurugram (Enkay Tower, Udyog Vihar Phase V) and Panchkula (IT Park). You can also connect via LinkedIn, Facebook, or Twitter.
Where are Prozo's corporate offices?
Prozo has two corporate offices in India. The Gurugram office is at Enkay Tower, Plot B and B1, A Wing, Third Floor, Udyog Vihar Phase V, Haryana 122016. The Panchkula office is at 8th Floor, Plot 06, IT Park Road, Panchkula, Haryana 134109.
Why do brands choose Prozo over other 3PL providers?
Brands choose Prozo for its unique combination of a single unified rate card, pay-per-use pricing, full-stack in-house technology (ProOMS, ProWMS, ProShip), 50+ fulfilment centres with pan-India coverage, 24/7 Control Tower visibility, and enterprise-grade operations with SOC 2 compliance and FSSAI licensing.
Does Prozo provide a single rate card?
Yes, Prozo offers one unified rate card for both warehousing and freight across all locations pan-India. This simplifies billing and cost management for brands operating across multiple cities and fulfilment centres, eliminating the complexity of managing separate vendor rate cards.
What happens after go-live with Prozo?
After go-live, Prozo enters the Steady State and Optimisation phase with continuous improvement. This includes monthly business reviews, PACE AI-driven courier allocation for cost optimization, performance monitoring through the Control Tower, and ongoing SLA governance to ensure consistent service quality.
Is Prozo compliant with enterprise security standards?
Yes, Prozo maintains enterprise-grade security and compliance standards. The company is SOC 2 compliant, holds FSSAI licensing for food-grade warehousing, operates temperature-controlled facilities, and provides Grade-A warehouse infrastructure with CCTV monitoring and 24/7 Control Tower oversight.
Get In Touch

Contact Us

Optimise Your Supply Chain

Choose Prozo as your supply chain partner and experience the difference that operational excellence, technological integration, and a client-centric approach can make. Let us help you unlock the full potential of your supply chain and drive your business forward.

50+
Warehouses Pan-India
30+
Logistics Partners
120+
Enterprise Brands
+91-9311847248sales@prozo.com

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Corporate Office - Gurugram

Enkay Tower, Plot number B&B1, A Wing, Third Floor, Vanijya Nikunj, Udyog Vihar Phase V, Gurugram, Haryana – 122016

Corporate Office - Panchkula

8th Floor, Plot 06, IT Park Rd, Chaunki, Panchkula, Haryana 134109

Phone

+91-9311847248

Email

sales@prozo.com

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